ReBel Chorley

Phone us:
+44 7414 115 226
Follow us:
Facebook Instagram
Menu
BOOK SESSIONS

Term and Conditions

Home > Term and Conditions

TERMS AND CONDITIONS

  1. GENERAL ISSUES
    1. These Terms and Conditions apply to the booking of reBel (the ‘Activities”) and any ancillary products at the location set out in reBel ’s (reBel ) booking confirmation.
    2. These Terms and Conditions contain important information concerning participation by you and members of your party and, accordingly, you acknowledge and agree that you shall ensure that all members of your party are aware of and accept these Terms and Conditions.
    3. We are reBel, a company owned by Rocafella Leisure Group registered in England and Wales. Our company registration number is 13888026 and our registered office is at Parkins Accountants LTD Moor Park House, Bawtry Road, Wickersley, Rotherham, S662BL. Our registered VAT number is 436842281.
    4. No variation to these Terms and Conditions shall be binding unless agreed in writing by reBel .
    5. Any typographical clerical or other error or omission in any booking confirmation or other documentation issued by reBel (including any electronic documentation) shall be subject to correction without any liability on the part of reBel . reBel reserves the right to make changes to the Activities whether to conform with any applicable safety or other statutory requirements or otherwise.
  2. BOOKING CONFIRMATION
    1. No booking shall be deemed to have been accepted unless accepted in writing by reBel (which shall include reBel 's email confirmation of booking from our ticketing partner).
    2. These Terms and Conditions incorporate reBel's Privacy Policy and Disclaimer.
    3. You must advise reBel as soon as possible of any mistake in reBel ’s booking confirmation. reBel shall use its reasonable endeavours to ensure that you and your party’s participation commence at the time booked and it shall be the responsibility of each participant to ensure that they arrive in sufficient time.
    4. You must advise reBel as soon as possible of any mistake in reBel ’s booking confirmation. reBel shall use its reasonable endeavours to ensure that you and your party’s participation commence at the time booked and it shall be the responsibility of each participant to ensure that they arrive in sufficient time.
      1. Late arrivals may not be permitted to undertake the Activities and no refunds or compensation will be payable in such circumstances.
  3. SAFETY
    1. The Activities consist of low risk games and challenges. Please read our Safety Advice prior to participation.
    2. reBel reserves the right to refuse admittance to the Activities or to remove a participant from the Activities should it deem it necessary to do so. This includes a participant who does not comply with the safety rules and advice and the safety system or who is deemed to be under the influence of alcohol or drugs. All guests must wear suitable footwear. Bare feet, flip-flops, high heels, or any other footwear deemed unsuitable by the reBel Team Members, are not permitted. Socks must be worn in all softplay areas.
    3. Participants will not be in direct supervision of an instructor/reBel Team Member.
    4. All participants must be reasonably fit and healthy.
    5. If you have any concerns we advise that you visit a site at a time prior to your booking and speak to a member of the reBel ’s team. Anyone who does not meet these requirements will not be allowed to undertake the Activities. It is your responsibility to ensure that all members of your party meet these requirements.
    6. The Activities can be physically demanding and require a degree of agility, strength and stamina. Participants are advised to keep within their ability – only the individual knows or understands their own limits and competencies. If you are unsure of whether you can complete a challenge, you should not attempt it.
      1. If participants have medical concerns they are advised to consult their doctor in advance.
      2. Participants will be required to certify that they do not suffer from any medical condition which would make it more likely that they would be involved in any incident which could result in injury to themselves or others. Via our tick box stating you have read and understood our terms and conditions.
    8. All participants are required to act responsibly and courteously at all times and to respect other participants. reBel shall be entitled to prevent any person from undertaking or completing the Activities in the event it deems the behaviour of any participant unsuitable.
    9. Participants must be dressed appropriately (see Clause 4) and reBel reserves the right to refuse admittance to the Activities to any participant who is not appropriately dressed.
    10. All participants aged 14 and under must be accompanied in our family entertainment centre by an adult for the duration of their visit. The adult does not have to take part in activities but must be present in the building.
  4. CLOTHING
    1. It shall be the responsibility of all participants to ensure that they are dressed appropriately and reBel advises participants to wear clothing appropriate for the activity and which they do not mind getting damaged. In particular the following restrictions shall apply:
      1. Long hair is advised to be tied back
      2. No belts, jewellery or other sharp items of clothing that may cause damage to yourself, the equipment or other participants.
    3. reBel will not be responsible for any damage to or loss of clothing or other personal items resulting from participation in the Activities.
  5. CANCELLATIONS
    1. A normal/general reBel ticket can be entitled to a refund subject to reBel receiving your request for cancellation at least 48 hours before the booked start time. Any requests for cancellation must be made by emailing hello@rebelsocial.co.uk. You shall be entitled to a full refund in the event of cancellation under this clause.
    2. To cancel any party package booking, you must give reBel at least 14 full days notice before your party start time. You shall be entitled to a full refund with this notice. No refund will be given for any cancellations made with less than 14 days notice, and the full amount of the booking will be due upon cancellation. Any requests for cancellation must be made by emailing hello@rebelsocial.co.uk.
    3. reBel shall be entitled to cancel your booking at any time. In the event that reBel decides to cancel your booking it shall use its reasonable endeavours to notify you as soon as possible. You shall be entitled to a full refund in the event of cancellation under this clause but no other compensation shall be payable.
    4. In the event that it proves necessary to close the Activities for reasons beyond the control of reBel and in circumstances where your party has commenced participation in the Activities, you shall not be entitled to any refund (in part or in whole). In such circumstances reBel may, but shall not be obliged to, offer alternative dates or times at reduced rates.
  6. PRICE AND PAYMENT
    1. Subject to any terms agreed in writing between reBel and you, our charges shall be calculated at our current rates and payment in full shall be due at the time of booking. The charges include the cost of purchasing the Activities. Payment may be made by debit or credit card either online or on site/in store.
  7. REFUNDS AND AMENDMENTS
    1. Payments made by debit or credit card will be refunded to the same card or, if the card has subsequently expired, by cheque. Payments made by Gift Voucher will be refunded by the issuing of a replacement Gift Voucher to the same value.
    2. Where multiple forms of payment are used, reBel reserves the right to refund any monies due on a refund or amendment by credit or cheque.
  8. LIABILITIES
    1. Except as otherwise provided in these Terms and Conditions reBel shall not be responsible for the loss, or damage, of or to any property or to any person arising from the booking of or participation in the Activities.
    2. Parking facilities are available outside M&S and Sportsdirect, and any vehicles are left at the owners’ risk and subject to any conditions and the payment of any fees as may be required by the provider of such facilities at the site location.
    3. Except as otherwise provided in these Terms and Conditions any liability of reBel shall be limited to the refund of any charges paid to reBel .
  9. MISCELLANEOUS
    1. If any of these terms are determined to be illegal invalid or otherwise unenforceable it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and continue to be binding and enforceable.
    2. Nothing above shall confer on any third party any benefit or the right to enforce any of these Terms and Conditions.
    3. These Booking Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales and reBel and you submit to the exclusive jurisdiction of the courts of England and Wales.
  10. WAIVER
    1. notice to user: you acknowledge that you have read this document, understand it and agree to be bound by its conditions. If you are making a purchase on behalf of another person, you agree that you are making the purchase as their agent.
    2. YOU MUST BE 18 OR OVER TO AGREE TO THESE TERMS AND CONDITIONS
    3. In consideration of being permitted by reBel to participate in its activities and facilities, now and in the future, I hereby agree to release, indemnify and forever discharge reBel (including Rocafella Leisure Group and Hasbro), its agents, owners, members, shareholders, Directors, partners, employees, volunteers, manufacturers, participants, lessors, affiliates, its subsidiaries, related and affiliated entities, successors and assigns (the “RELEASED PARTIES”), on behalf of myself, my spouse, my children, my parents, my heirs, assigns, personal representative and estate as follows:-
    4. I acknowledge that my participation in reBel and its facilities entails known and unknown risks that could result in physical or emotional injury, paralysis, death, or damage to myself, to property or to third parties. I understand that such risks simply cannot be eliminated without jeopardising the essential qualities of the activity. The risks include, among other things and without limitation:-
    5. reBel equipment exposes its participants to the risk of cuts and bruises. Other more serious risks exist as well. Participants often trip/fall during gameplay, sprain or break wrists and ankles, and can suffer more serious injuries as well. Moving between each obstacle and/or run raises the possibility of any manner of transportation accidents.
    6. I expressly agree to accept and assume all of the risks existing in this activity. My participation in this activity is purely voluntary, and I elect to participate in spite of the risks. I warrant that I will only carry out moves that are within my ability level and throughout which I will be able to maintain control.
    7. I acknowledge that I have been provided with the necessary safety instructions by reBel in relation to the activities and will comply with these at all times while on the premises.
    8. I understand that the activities provided by the reBel require a reasonable level of fitness and ability. I warrant that I do not have (or had) any medical condition including pregnancy that makes it dangerous for me to partake in such activities.
    9. I agree as an adult participant, or the Parent/Legal Guardian of a minor participant (anyone currently under the legal age of 18) and in consideration of being permitted to participate in the activities at reBel , I give permission to be photographed and/or record me or my children in connection with reBel , Rocafella Leisure or Hasbro to use the photography and/or recording solely for advertising and promotional purposes. I waive any right to inspect or approve the use of the Photograph and/or Recording, and acknowledge and agree that the rights granted to this release are without compensation of any kind.
    10. If the participant is a minor (a person under the legal age of 18), I agree that this Release of Liability and Assumption of Risk Agreement (“RELEASE”) is made on behalf of that minor participant and that all of the releases, waivers and promises herein are binding on that minor participant. I represent that I have full authority as Parent or Legal Guardian of the minor participant to bind the minor participant to these Terms and Conditions.
    11. Anyone under the age of 14 must have a parent/guardian present within the building and not to be left alone. We advise anyone under the age of 8 to have a full paying parent/guardian within the reBel to accompany them.
    12. Epilepsy Warning: Please be aware that there is a risk of flashing lights during each session. A few people may experience epileptic seizures when viewing flashing lights or patterns. Please consult your physician before participating, if you have an epileptic condition or experience any unusual symptoms while playing games.
    13. General Game Rules:
      • reBel team members are there to provide guidance and safety advice only.
      • There are other people in reBel, please be aware of the surroundings, equipment and obstacles.
      • Players are reminded to not not jump from any steps or raised platforms.
      • Obstacles are NOT to be climbed on.
      • If waiting for a turn on any of the activities, we ask for all players to wait sensibly and be mindful of others.
      • There are no weight restrictions to enter the reBel.
      • Flashing lights might be used in some of our activities.
      • No food or drink is to be taken into reBel.
      • Any belongings left unattended are left at the participants own risk.
      • Appropriate footwear to be worn at ALL times by all who enter reBel .
    14. I acknowledge that if anyone is hurt or property damaged during my participation in this activity, I may be found by a Court of Law to have waived my or the minor participant’s right to maintain a lawsuit against reBel (including Rocafella Leisure Group and Hasbro), its agents, owners, members, shareholders, Directors, partners, employees, volunteers, manufacturers, participants, lessors, affiliates, its subsidiaries, related and affiliated entities, successors and assigns (the “RELEASED PARTIES”).

Issue V1 // October 2025

ReBel Chorley

Break the Rules. Play Your Way